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Customer - Wikipedia
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea, obtained from a seller, vendor, or supplier via a financial transaction or an exchange for money or some other valuable consideration. See more
Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory See more
References
• Blythe, Jim (2008). Essentials of Marketing (4th ed.). Pearson Education. ISBN 978-0-273-71736-2.
• Frain, John (1999). "Customers and customer buying behaviour". Introduction to marketing (4th … See more21st centurycustomers are generally categorized into two types1988Joseph M. Juran popularized the concept of internal customer2001Geoff Tennant categorized customers in another way2006A client paying for construction work is often referred to as an "employer"1991Tansuhaj, Randall & McCullough 1991 regarded service organizations which design products for internal customer satisfaction as better able to satisfy the needs of external customers2003Many authors in ITIL and Six Sigma methodologies define "internal customer" as an internal part of a company that uses the output of another part of a company as its input2004"Customer" is defined in the Encyclopedia of health care management2005Joseph M. Juran: critical evaluations in business and management was published2006Handbook on quality and standardisation in e-learning was published2007Customer Service Delivery: Research and Best Practices was publishedIn the 21st century, customers are generally categorized into two types:
• an entrepreneur or trader (sometimes a commercial … See more• Juran, Joseph M. (1988). Quality Control Handbook (4th ed.). New York, NY: McGraw-Hill. ISBN 978-0-07-033176-1.
• Tansuhaj, … See moreWikipedia text under CC-BY-SA license Customer service - Wikipedia
Customer experience - Wikipedia
customer - Wiktionary, the free dictionary
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A Customer is a person or company that receives, consumes or buys a product or service and can choose between different goods and suppliers. The main goal of all commercial enterprises is to attract customers or clients, and make them …
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Jul 13, 2017 · Wikipedia defines a customer (sometimes known as a client, buyer, or purchaser) as the recipient of a good, service, product or an idea - obtained from a seller, vendor or supplier via a...
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