Are your data bundles draining faster than expected? Several factors you might not be aware of may be leading to mobile data wastage. Here are some tips that will help you keep your data for longer ...

Click on “My Applications” tab. Enter your phone number to receive a unique OTP (PIN) sent via SMS. A list of all applications made by you shall be displayed. Only the applicant can view the status of ...

M-PESA float availability/deposit/withdrawal (super agency services) are offered by banks in the following models. Some banks only offer super agency services to M ...

This is a service that enables M-PESA registered customers to send and receive money globally. Dial *840# to get started and send money across borders.

Frequently Asked Questions for Safaricom products and services.

PostPay customers should call Customer Care on 200 from your Safaricom lines to have their PINs auto set.

The Daima Service aims at giving Safaricom subscribers an opportunity to extend their line’s lifecycle for a duration of time under the available options. Is the Service available to all customers?

With the Smart Tools, we give you the ability to quickly get the information you require in just a few easy steps. Just click on the specific smart tool, follow the easy prompts and get the correct ...

Daima is a service that enables customers to keep their lines active for a period of 6 months to 2 years without the need to top up. The service seeks to address the challenge of inactive lines for ...

Maximum Account Balance is Kshs.500,000 Maximum daily transaction value is Kshs.500,000 Maximum amount per transaction is Kshs.250,000 You cannot withdraw less than KShs. 50 at an M-PESA agent outlet.

No new mobile number or till will be issued. Pochi la Biashara will be activated on the existing SIM card that is registered n M-PESA. It will therefore use the same mobile number as M-PESA. Important ...

Hakikisha is a service that allows M-PESA customers to confirm the recipient’s name and/or number, before completing a transaction. This service is available for all customers, on all handsets.