Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

The next generation of CRM systems can give firms much greater insights into their client relationships and opportunities, ...

Attention uses AI and natural language processing to record sales calls, analyze data, and generate next steps.

Explore the top CRM solutions with project management. Learn how to streamline client relationships and task management in ...

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

These three tickers have lagged the rest of the technology sector's stocks of late. The market's mistake is your opportunity.

Management tools in the business world are not just mere conveniences but the nucleus for streamlined operations and higher ...

Microsoft will let companies create their own self-governing AI agents, starting next month. TakeAway Points: Beginning next ...

UCaaS providers are identifying new ways for organizations to modernize their communications. This has resulted in ...

Key Points Prioritize understanding and meeting customer needs to enhance satisfaction and loyalty, driving overall business ...

Pakistan Telecommunication Company Limited (PTCL) has forged a strategic partnership with Systems Limited, a leading global ...