Affectiva's and Kantar's expanded collaboration will provide deeper attention and emotional insights for advertisers and publishers ...

Thematic, a provider of customer feedback analytics, and QuestionPro, a survey software and insights solutions provider, have partnered combining Thematic's advanced text analytics with QuestionPro's ...

Folloze today introduced the Folloze Impact Dashboard featuring an Account Engagement Score.

In today’s fast-paced and ever-evolving customer experience landscape, contact centers are at a critical juncture, but they also possess near-limitless opportunities for transformation through ...

Nothing is going to stop these solutions, as their value and benefits are significant; companies should proceed without delay but with due caution. Donna Fluss, founder and president of DMG Consulting ...

First Insight's InsightIQ Sentiment will help retailers gain insights to align product design, assortment, and marketing with consumer preferences.