There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Launched in 2016, Microsoft Dynamics 365 combines enterprise resource planning, customer relationship management and productivity applications. Organizations increasingly are using Dynamics 365 ...

Read this e‑book, “8 Benefits of a Backup Service for Microsoft 365”, to understand what makes cloud‑based backup services so appealing for companies using Microsoft 365 — and why it may ...

Microsoft announced this week new AI autonomous agents and agentic capabilities in Dynamics 365 that accelerate sales and ...

Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time ...

Copilot Studio agents have access to the latest models, including new models such as OpenAI’s o1, which is currently ...

Microsoft will enable businesses to create their own autonomous AI agents starting next month, escalating its competition ...

Microsoft has announced another significant expansion of its AI capabilities with the introduction of autonomous agents ...